How These Terms Apply to Your Account
Your account on pp11 is personal and non-transferable. You may not open more than one account. All deposits — whether via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX — are subject to our transaction verification process before funds are credited. We reserve the right
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to request identity documents before processing any withdrawal request. Balances sitting idle beyond 180 days without a login may be subject to a maintenance fee as stated in your account notice. Any promotional credit attached to your account is governed by the specific offer terms published
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at the time of the offer, not these general terms. Access to certain game categories and features depends on your region and whether local law permits it. We may update these terms when regulatory requirements change; you will receive a notice via your registered account contact.
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Continued use of the account after a notice period means you accept the revised terms. If you do not agree, close your account and withdraw any remaining balance before the effective date.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.